Artific Intelligence logo

Artific's Writings

Writings on Machine Learning and Artificial Intelligence

Recent Articles

16.9.2022

Improve Your Customer Service with Artificial intelligence

Picture of a cartoon robot teaching about artificial intelligence and data.

Machines cannot replace humans in customer service ‐ at least not yet. Even though AI cannot understand real human emotions, it surpasses us in performance in specific tasks: a machine can detect and classify things much faster than a human. AI can be trained, for example, to detect feedback, questions, and situations that require service and classify customer messages based on these categories.

Get in touch

Leave us a message and we'll get back to you in 24 hours.
Together we can figure out how machine learning can benefit your business.